SHOECART SDN BHD
Registration No. 202601025057 (1687154-T)
Business: Women Shoes
At SHOECART SDN BHD, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, place an order, or interact with our services.
Information We Collect
We may collect personal information that you provide to us directly, including your name, telephone number, email address, billing details, delivery address, and information relating to your orders or enquiries.
When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, and general website activity.
We only collect information that is reasonably necessary for providing our products, services, and customer support.
How We Use Your Information
Your information may be used to process and fulfil orders, arrange delivery, respond to enquiries, provide customer support, verify transactions, maintain business records, and improve our website and shopping experience.
Where appropriate, we may also use your contact information to send updates, promotions, new arrivals, or other marketing communications. You may choose to unsubscribe from marketing communications at any time.
Payments
Payments may be processed through third-party payment providers. Depending on the payment method selected, payment information may be collected and processed directly by those providers.
SHOECART SDN BHD may not receive or store complete credit card or banking details when transactions are handled by external payment services.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use our site, and improve the overall browsing experience.
Some cookies or technologies may also be provided by third-party services used for analytics, advertising, payment processing, or website features.
You may control or disable cookies through your browser settings, although certain parts of the website may not function properly as a result.
Sharing of Personal Information
We do not sell or rent your personal information.
Where necessary, information may be shared with trusted third parties that help us operate our business, including payment processors, courier companies, website hosting providers, analytics services, professional advisers, and other service providers.
Information may also be disclosed when required by applicable law, regulation, legal process, or a lawful request from an authorised authority.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure. Customers should also take reasonable care when providing information online.
Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Certain information may be retained for accounting, legal, transaction, customer service, fraud prevention, or business record purposes where required or appropriate.
When personal information is no longer needed, we may securely delete, anonymise, or otherwise dispose of it.
Your Rights and Choices
You may contact us to request access to personal information we hold about you, ask for inaccurate information to be corrected, withdraw certain consents, or make enquiries regarding how your information is handled.
Some information may still need to be retained where required by law or for legitimate business purposes.
Third-Party Websites
Our website may contain links to external websites or services that are not operated by SHOECART SDN BHD.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If we become aware that personal information has been collected improperly, we may take reasonable steps to remove it.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements.
The latest version published on our website will apply from the stated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or how your data is handled, please contact us:
SHOECART SDN BHD
Registration No. 202601025057 (1687154-T)
9, Gat Jalan Prangin, 10300 George Town, Pulau Pinang, Malaysia.
Email: shoecart-sb@outlook.com